I have a problem with my Alto 2 phone, can you help?

Yes.

We've produced a couple of handy guides to the most common problems with the Alto 2 which you can use to troubleshoot a customer's query:

For further advice and support either over the phone or in person please contact our Helpline on:

Alto 2 repairs

We are no longer able to accept any Alto 2 phones for repair. Due to the Alto 2 being discontinued, we are unable to replace the parts of the phone. 

Due to this, if the item is faulty they can be returned back to us. When we have received the phone, we can process a refund. 

If you are unhappy with the phone being discontinued, please contact the suppliers Gold GMT:

Did this answer your question?

Your feedback will help us to keep improving this website.

Make a donation

Right now we can only reach one in three of the people who need our help most.

Please make a donation and help us support more blind and partially sighted people.

Regular donation Single donation