My PTX1 DAISY player is stating it needs to be serviced. What do I do?

When the PTX1 DAISY Player gives an announcement that it is 36 months old and requires servicing, you can reset the player yourself using the steps below, or our helpline can send you an upgrade CD which will erase the message.

You can contact out helpline on:

Upgrade procedure

  • Turn the player on and listen to the message
  • Press the menu key (lozenge shaped) and a tune will start to play if done correctly
  • Go to the navigation panel in the middle of the player and press the right arrow four times (system settings should be heard)
  • Press 'enter'
  • Press the right arrow four more times until you hear 'setting the system time'
  • Press 'enter'
  • Press the left arrow six times until it states 2009
  • Press 'enter'
  • Press 'enter' five times until the machine makes a noise
  • Turn the machine off and leave for 30 seconds and then turn the player back on
  • This completes the reset procedure

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