What is Access to Work?

For customers in England, Scotland and Wales

Access to Work (AtW) is a scheme run by Jobcentre Plus that provides advice and practical support to disabled people to enable them to work alongside their colleagues despite their disabilities.

Access to Work could benefit you if you have a disability and are:

  • In a job or about to start one
  • Self-employed
  • About to start a work trial

It applies to any paid job, part-time or full time, permanent or temporary and there is no minimum number of hours for eligibility for support under the scheme.

The amount Access to Work will contribute towards certain costs will depend on the size of the organisation you work for. If your grant was awarded before 1 October 2015, your grant will not be capped. Between 1 April 2016 and 31 March 2017, the cap amount was £41,400. From 1 April 2017, this increased to £42,100. 

To start a claim, or discuss your needs, contact the Access to Work Operational Support Unit on, please note they only accept referrals by phone or via the website:

  • Telephone: 0800 121 7479
  • Textphone: 0800 121 7579
  • atwosu.london@dwp.gsi.gov.uk
  • Postal address: Operational Support Unit, Harrow Jobcentre Plus, Mail Handling Site A, Wolverhampton, WV98 1JE

Additional information

For more information please see our:

The Sight Loss Advice Service can also provide customers with more information the scheme, they can be contacted through our Helpline on:

For customers in Northern Ireland

Access to Work (AtW) is overseen by the Disability Employment Service (DES). It can provide:

  • Special aids and equipment
  • Adaptations to premises and equipment
  • Support workers
  • Travel to work
  • Help towards other in-work costs

To apply for the scheme, customers will need to contact an Employment Service Adviser at their local Jobs and Benefits office or JobCentre.

A list of local Jobs and Benefits offices is available through the NI Direct website.

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