Where is Universal Credit available?

Universal Credit is being introduced in stages. Universal Credit started to be introduced in England, Scotland and Wales (Great Britain) in October 2013 and in Northern Ireland September 2017. From 27 April 2016 Universal Credit became available to all new single jobseekers across Great Britain.

This is the 'Live' service and it is now available at every Jobcentre Plus. Currently Universal Credit has only been rolled out to some local authorities, the Government hopes to have completed the national rollout of Universal Credit to all claimants by September 2018.

If you're circumstances don't change you will be moved over to Universal Credit between July 2019 and March 2022.

If you have a disability, are part of a couple or have children, you will only be able to make a claim for Universal Credit in an area that has the full Digital Service available.

You can check if the full service is available in a particular area by entering your postcode into Lasa's Universal Credit Tool.

We also have a list of the roll out dates Northern Ireland, sorted by Jobs & Benefits or Social Security office:

For further information and advice about Universal Credit and applying for it please contact our Helpline on:


Did this answer your question?

Your feedback will help us to keep improving this website.

Make a donation

Right now we can only reach one in three of the people who need our help most.

Please make a donation and help us support more blind and partially sighted people.

Regular donation Single donation