What is the Articles for the Blind scheme?

Articles for the Blind is a postal scheme operated by Royal Mail which allows certain items to be sent to blind and partially sighted people for free.

You can only send items and equipment which have been specially produced or adapted for someone with sight loss, for example braille and audio documents, guide dog equipment, mobility aids or assistive technology.

To be sent under the scheme, items simply need to be labelled "Articles for the Blind" on the front of the envelope or package and must also have a return address. The following size and weight limits apply:

Size limits:

  • rectangular parcels: maximum dimensions : 610mm x 460mm x 460mm
  • cylindrical parcels: the length must not exceed 900mm and the length added to twice the diameter of the packet must not be more than 1040mm in total.

Weight limits:

  • The maximum weight limit of any parcel is 7kg.

Compensation for lost, damaged or delayed post

Items sent using the Articles for the Blind service are eligible for compensation if they are lost, damaged or delayed.

Low value or no evidence of posting, there will be compensation for loss, damage and delay of a minimum of 6 first class stamps at the first weight step.

High value with evidence of posting with Royal Mail (such as a certificate of posting) and evidence of value (such as an invoice or receipt), there will be compensation for loss or damage up to the value of the item, or £46, whichever is the lowest.

To check you are eligible and to receive your compensation you must complete a Claim form.

For more information on Articles for the Blind, including restrictions which apply, visit our Articles for the Blind page.

Click on the link below for a copy of the Articles for the Blind label

If you are unable to get to a postbox or Post Office to post their Articles for the Blind items, you can arrange a free collection from home by calling Royal Mail Business Customer Services line on 03457 740 740 and press option 1 Business and Registered Charities. This is because this is the department the scheme is run out of.

If you call before 12 noon the collection can be made the same day.

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