How do I get my bills in a format I can read?

Contact the company that sends you the bills and ask them to provide your bills in a format you can read, such as large print, braille or audio. They have a legal obligation under the Equality Act to make a "reasonable adjustment" like this for you. If they refuse, read our advice on challenging discrimination using the Equality Act.

If you are having difficulty paying your bills or debt repayments, see the "Debt Advice" on the RNIB website

Did this answer your question?

Your feedback will help us to keep improving this website.

Make a donation

Right now we can only reach one in three of the people who need our help most.

Please make a donation and help us support more blind and partially sighted people.

Regular donation Single donation