What is the free directory enquiries service for people with sight loss?

If you are unable to read or hold a telephone directory because of your sight loss or other disability, you can make use of a free directory enquiries service operated by BT.

You can use this service whether or not BT is your telephone company. You must register your landline or mobile number to make use of this service.

Once you have successfully signed up to the service, all you do is dial 195 from a registered number and you can speak to an operator who will find the number you require. You'll have to pay for the subsequent call if you ask to be connected.

You need to register to access this service. Call 0800 587 0195 to ask for your form. You'll need a medical professional to countersign it.

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