What is the free directory enquiries service for people with sight loss?

If you're not able to read or hold a telephone directory, due to your sight loss or other disability, you can get free directory enquiries via the enquiries number 195. 

Call 0800 587 0195 to request an application form.  Your form will need to be countersigned by a professional who knows you, such as a doctor, nurse or other medical practitioner, but not a social worker.  You can use the free service whether or not BT is your telephone provider.

Once you have successfully signed up to the service, all you do is dial 195 from a registered number, you can then speak to an operator who will find the number you require. You'll still have to pay for the subsequent call if you ask to be connected.

 

Did this answer your question?

Your feedback will help us to keep improving this website.

Make a donation

Right now we can only reach one in three of the people who need our help most.

Please make a donation and help us support more blind and partially sighted people.

Regular donation Single donation