How do you ensure that customers who use your services are safeguarded?

We want to ensure that everyone who accesses our services are safe and supported. Our customers may be less able to protect themselves or able to express their needs and wishes clearly.

Our safeguarding policy covers RNIB and third parties providing a service on our behalf. 

In our Safeguarding Policy document (Word, 188KB) you'll find information outlining:

  • Our policy statement
  • Preventative measures
  • Our response to poor practice, abuse and neglect

We take safeguarding seriously. If you have any concerns please email safeguarding@rnib.org.uk, call us on 020 7391 3283 or contact your local social services team or the police.

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