Where is my order, how long should it take for me to receive?

We will normally dispatch orders within 2 to 3 working days and aim to deliver them within 5 working days, however please bear in mind items can get delayed.

If you haven't received your order in 10 days, please call our Helpline on 0303 123 9999 or email them at helpline@rnib.org.uk.

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