Why haven't I received my order?

We will normally dispatch your order within 2 to 3 working days.

If you haven't received your order in 10 days, please contact our Helpline on:

We are ready to answer your call Monday to Friday 8am to 8pm and Saturday 9am to 1pm.

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Right now we can only reach one in three of the people who need our help most.

Please make a donation and help us support more blind and partially sighted people.

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